Newark 24/7 Urgent Care Center maintains contractual relationships with many commercial insurance carriers, including Highmark Delaware, Coventry and United Healthcare as well as all Delaware Medicaid and Medicare insurance products.
There are many different insurance plans available and it is the responsibility of the insurance holder to be familiar with the specific terms of your insurance plan.
Highmark Health Options, United Healthcare Community Plan of DE, Diamond State and Traditional Medicaid are welcomed at NUC and medical care provided here is covered through your insurance.
***WE HAVE A NEW BILLING COMPANY*** We initially had some challenges with our transition- specifically with Highmark Health Options and United Health Care. WE HAVE CORRECTED ANY ISSUES and claims are now processing correctly. If you have any issue with a statement that you receive, please bring it to our attention immediately so that we can resolve it. See contact information below.
Co-Pays are expected to be paid at the time of service (we normally collect the “Urgent Care” or “Specialist” co-pay listed on your insurance card).
Billing and Payments
Billing for Newark 24/7 Urgent Care Center and Newark Emergency Physicians is processed through Health Shield (pre-2026) and Zotec (2026 – present). FOR PATIENTS SEEN PRIOR TO 1/1/2026, if you have a problem with your statement you may contact 302 352-0517. FOR PATIENTS SEEN AFTER 12/31/2025, if you have a problem with your statement you may contact 833.821.3765. If you cannot resolve the matter with them please contact our Administrator, at 302-738-4300 or email nuc@newarkemergencycenter.org